Terms of Service
Effective Date: 12-09-2024
Welcome to Phantom Contractors (“Company,” “we,” “our,” or “us”). By accessing or using our website or services, you agree to comply with and be bound by these Terms of Service (“Terms”). If you do not agree, you may not use our services.
1. Acceptance of Terms
By using our website or services, you confirm that you are at least 18 years old and capable of entering into a legally binding agreement.
2. Services
Phantom Contractors provides crawl space encapsulation, foundation repair, waterproofing, and related services. All services are subject to availability and may vary based on your location and specific project needs.
3. Payment Terms
- Payment for services must be made as agreed upon in the service contract or invoice.
- Late payments may incur additional charges, including interest or penalties.
4. Estimates and Quotes
Any estimates or quotes provided are valid for 30 days unless otherwise stated. Final costs may vary based on the scope of work, unforeseen issues, or additional customer requests.
5. Cancellation and Rescheduling
- Customers must provide at least 48 hours’ notice to cancel or reschedule a service appointment.
- Cancellations made without sufficient notice may incur fees.
6. Limitation of Liability
To the maximum extent permitted by law, Phantom Contractors shall not be liable for:
- Any indirect, incidental, or consequential damages.
- Damages resulting from the customer’s failure to maintain property or follow professional recommendations.
7. Warranties and Guarantees
Phantom Contractors guarantees workmanship quality as stated in individual service agreements. Any warranty claims must be submitted within the warranty period defined in your contract.
8. Customer Responsibilities
- Provide accurate information and access to the property for service.
- Notify us promptly of any issues or concerns.
9. Privacy
Your personal information will be handled in accordance with our Privacy Policy. By using our services, you consent to this handling of your information.
10. Changes to Terms
We reserve the right to modify these Terms at any time. Changes will be effective upon posting on our website. Continued use of our services constitutes acceptance of the updated Terms.
11. Governing Law
These Terms are governed by and construed in accordance with the laws of the state of North Carolina. Any disputes arising under these Terms shall be resolved in the courts located in Charlotte, NC.